Shipping policy

Shipping times are estimates and not guaranteed.

• Incorrect delivery addresses, customs delays, natural disasters, and delivery restrictions may delay your order. Orders affected by such delays may take as long as 6 weeks to arrive.
• If you received damaged, defective, or incorrectly packaged items, or if your order failed to arrive, we are happy to provide a replacement order. Please notify us within 30 days of your order’s shipment date by emailing support@daisysguide.com.
• Packages shipped military APO / FPO and diplomatic DPO addresses must use US Postal Service shipping. Express shipping cannot be used. To ensure your order is sent via USPS, make sure the country chosen at the shipping step is the United States of America.
• When choosing Mail for orders going to Hawaii, Alaska, and Puerto Rico, the estimated arrival time will take at least 14 days for Transit. If the transit time exceeds 14 days, the mail order may be eligible for a reorder at the discretion of Daisy's Guide Staff.
• Express and Expedited delivery methods deliver Monday through Friday.