Refund policy

Effective date: 16 October 2026 Last updated: 16 October 2026

The promise

Thirty days. Money back. No reason required.

If a Daisy’s Guide book, workbook, notebook, or bundle is not right for you, tell us within 30 days and we will refund you.

1. When the 30 days start

The 30 days start on the day your order was delivered. Delivery means the delivery recorded by the carrier.

2. How to ask

Email support@daisysguide.com with the email address you ordered with and your order number.

We reply within one business day. Once a refund is approved we process it within two business days; your bank or card issuer may take a few days longer to show it.

3. What you get back

Everything you actually paid on that order:

• the amount you paid for the goods or the access, after any discount you used
• any shipping you were charged
• any tax that was collected

A discount you did not pay is not added back. A $56 Couple Set bought with a 10% code refunds $50.40.

Bundles are refunded whole rather than by the piece, since a bundle is sold as one thing at one price.

Refunds go back to the payment method you used. Where part of an order was paid with a Daisy’s Guide gift card, that part goes back onto the gift card.

One claim per customer, unless we agree otherwise.

4. Orders placed somewhere other than our own store

An order placed on TikTok Shop or Amazon is handled under that platform’s own returns and refunds process, on its timetable. Start there. If you get stuck, email support@daisysguide.com and we will help.

5. Gift cards

Gift cards are not refundable, and they do not expire. What is bought with a gift card is covered by the guarantee in the usual way.

6. Something arrived damaged, or did not arrive

That is not a refund question and there is no 30-day clock on it. Email support@daisysguide.com with your order number and a photo if the box or book is damaged, and we will replace it or refund it. See our shipping policy.

7. Cancelling before it ships

Email support@daisysguide.com as soon as you can. If your order hasn’t shipped yet, we’ll cancel it and refund you in full.

8. Changes

We can change this policy. Any change applies to purchases made after it is published, never to one you already made.

9. Contact

support@daisysguide.com Volk Ventures LLC, 2307 Fenton Pkwy, Ste 107 #729, San Diego, CA 92108